Why Call Recording:

Not just for call centers – call recording can be used in a variety of industries and uses. Test drive our software and learn how easy it is to improve customer satisfaction, train your employees, and reduce your overall liability.

Reduce your corporate and personal liability

Every business faces the possibility of a lawsuit. Versadial’s call monitoring software is used primarily to provide liability protection that is easy to use and within the budget of any business.

Increase customer and employee satisfaction

Staff who deal with customers over the phone can be easily trained by using more targeted and relevant real life call situations with a call recorder.

Easily train and run performance reviews

Supervisors can schedule performance reviews as often as they like, then listen to a set of calls for each employee and quickly grade them based upon their own custom tests.

Reduce costly errors and misunderstandings

Our call recording software automatically captures all call data, no important details are lost or forgotten. Employees can easily check their own work, freeing up supervisors for more demanding tasks.

Recent Testimonial

The lastest updates are very user friendly. Customer support is always very helpful. We are very happy we chose Versa dial. I would suggest them to any one for recording services.

Douglas Mantell – IT Systems Administrator Guaranty RV

Read More Testimonials

Latest News

• 
  The Benefits of Call Recording in Healthcare Organizations
  Effective communication is key to providing quality care for all healthcare organizations. Whether the call is between a doctor and patient, nurse and family member, or administrative staff and insurance company, clear communication is essential for patient safety, satisfaction, and organizational efficiency. Call recording technology has emerged as a vital tool to ensure clear and …
• 
  Analog Signaling vs Digital Signaling. How Analog and Digital Signaling work in Telephony systems
  Analog and digital signaling are two fundamental methods of transmitting information in telecommunications. Their applications in voice and other forms of telecommunications are utilized all around the world. However, both methods differ in how they handle data, efficiency, and quality of their transmission. Each method has distinct advantages and disadvantages. This article will define both …
• 
  How Signaling System 7 (SS7) works in PSTN and VoIP
  There are several features in telephone communications available such as Caller ID, Call forwarding, Short Message Service (SMS), Local number portability, and many others. These features have not always been available. It was the creation of a protocol suite Signaling System 7 (SS7) which enabled these features and many others which telecommunications users utilize every …

* Hosted Providers: Versadial can record most hosted providers as long as the provider does not encrypt their calls in a proprietary format.